This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The Platform is owned by MVIKAS Technologies P Limited, a company incorporated under the Companies Act, 1956 with its registered office at 11G, Big Jo’s Towers, Netaji Subhash Place, New Delhi 110034, India.
Transaction on the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Platform. If you are a minor i.e. under the age of 18 years, you may use the Platform or access content on the Platform only under the supervision and prior consent/ permission of a parent or legal guardian.
As a minor if you wish to transact on the Platform, such transaction on the Platform may be made by your legal guardian or parents. MVIKAS Technologies P Limited reserves the right to terminate your membership and / or refuse to provide you with access to the Platform if it is brought to MVIKAS Technologies P Limited’s notice or if it is discovered that You are under the age of 18 years and transacting on the Platform.
All such Notices of Infringement shall be sent to care@MVIKAS.in.
Your mobile phone number and/or e-mail address is treated as Your primary identifier on the Platform. It is your responsibility to ensure that Your mobile phone number and your email address is up to date on the Platform at all times. You agree to notify Us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through a onetime password verification.
You agree that MVIKAS Technologies P Limited shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Website Platform.
If You share or allow others to have access to Your account on the Platform (“Account”), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.
When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
MVIKAS is a platform that Users utilize to meet and interact with one another for their transactions. MVIKAS Technologies P Limited is not and cannot be a party to or control in any manner any transaction between the Platform's Users.
At no time shall MVIKAS Technologies P Limited would hold any right, title or interest over the products nor shall MVIKAS Technologies P Limited have any obligations or liabilities in respect of such contract.
MVIKAS Technologies P Limited is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
Select products offered by sellers may be eligible for business purchases on the Platform.
Disclaimer: Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
Please note that there could be risks in dealing with underage persons or people acting under false pretence.
Membership on the Platform is free for buyers. MVIKAS Technologies P Limited does not charge any fee for browsing and buying on the Platform. MVIKAS Technologies P Limited reserves the right to change its Fee Policy from time to time. In particular, MVIKAS Technologies P Limited may at its sole discretion introduce new services and modify some or all of the existing services offered on the Platform. In such an event MVIKAS Technologies P Limited reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Platform and such changes shall automatically become effective immediately after they are posted on the Platform. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to MVIKAS Technologies P Limited.
You agree, undertake and confirm that Your use of Platform shall be strictly governed by the following binding principles:
You may use information on the products and services purposely made available on the Platform for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
SOME CONTENT OFFERED ON THE PLATFORM MAY NOT BE SUITABLE FOR SOME VIEWERS AND THEREFORE VIEWER DISCRETION IS ADVISED. ALSO, SOME CONTENT OFFERED ON THE PLATFORM MAY NOT BE APPROPRIATE FOR VIEWERSHIP BY CHILDREN. PARENTS AND/OR LEGAL GUARDIANS ARE ADVISED TO EXERCISE DISCRETION BEFORE ALLOWING THEIR CHILDREN AND/OR WARDS TO ACCESS CONTENT ON THE PLATFORM.
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
This Platform, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, MVIKAS Technologies P Limited does not warrant that:
This Platform will be constantly available, or available at all; or
The information on this Platform is complete, true, accurate or non-misleading.
MVIKAS Technologies P Limited will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Platform. MVIKAS Technologies P Limited does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Platform; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Nothing on Platform constitutes, or is meant to constitute, advice of any kind. All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.
You will be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Platform. MVIKAS Technologies P Limited reserves the right to delete such multiple listings of the same product listed by you in various categories.
While availing any of the payment method/s available on the Platform, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
All payments made against the purchases/services on Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.
Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Payment Facility for Buyers:
Compliance with Laws:
Buyer's arrangement with Issuing Bank:
MVIKAS Technologies P Limited's Replacement Guarantee*
MVIKAS Technologies P Limited's Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Platform. The return policy period (MVIKAS Technologies P Limited 's Replacement Guarantee) depends on the product category and the seller. If at the time of delivery and/or within the applicable return policy period, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller subject to the following terms and conditions.
Following products shall not be eligible for return or replacement:
Original tags and packaging should be intact. For items that come in branded packaging, the box should be undamaged.
If MVIKAS Technologies P Limited has any suspicion or knowledge that any of its buyers and sellers are involved in any activity that is intended to provide claims or information that is false or not genuine, MVIKAS Technologies P Limited may also, while reserving its rights to initiate civil and/or criminal proceedings against such member buyers and sellers, at its sole discretion, suspend, block, restrict, cancel the Display Name of such buyers and sellers and/or disqualify that user and any related users from availing protection through this program. Customers who have been blocked for any suspicious or fraudulent activity on MVIKAS Technologies P Limited will not be allowed to return their products.
MVIKAS Technologies P Limited reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, MVIKAS Technologies P Limited may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
By participating in the exchange I confirm that I am the sole and absolute owner and/or user of the product mentioned above (device).
I confirm that device which I am exchanging under the buyback program is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any Agreement of Sale etc. and I have got the clear ownership of the said device.
You agree to indemnity and keep indemnifying MVIKAS Technologies P Limited and any future buyer of the device against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and / or sustained by MVIKAS Technologies P Limited, its affiliates or any future buyer due to usage of the device by you till date and you undertake to make good the same.
I confirm that all the data in the said device will be erased before handing it over under buy back program. I also confirm that in spite of erasing the data manually/electronically, if any data still accessible due any technical reason, MVIKAS.in, Seller or the Manufacturer shall not be responsible for the same and I will not approach MVIKAS.in for any retrieval of the data.
I hereby give my consent that my personal information that I have provided in connection with this buyback program might be processed, transferred and retained by the retailer and other entities involved in managing the program for the purposes of validating the information that I provided herein and for the administration of the program.
I agree to indemnity and keep indemnifying the MVIKAS.in and any future buyer of the old device against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and / or sustained by MVIKAS.in, its affiliates or any future buyer due to usage of the device by me till date and I undertake to make good the same.
I understand once a device is sent by me to MVIKAS Technologies P Limited, in no scenario can this device be returned back to me.
I understand that the new device delivery and the old device pickup will happen simultaneously (hand in hand) and I shall keep the old device ready to be given for exchange.
MVIKAS Technologies P Limited will allow the user to buy its goods using the following forms of payments.
=> Credit Cards
=> Internet Banking
=> Debit Cards
=> any other mode of payment, as may be decided and made available on the Platform.
Please note that payment can be made only in Indian Rupees and all the above payment instruments must have been issued by entities operating in India and subject to Indian regulations
Payment made by credit card or any other mode as mentioned above should be received by us on time. If for any reason we do not receive payment from the credit card issuer or any agent involved in any of the above payment modes, You agree that you shall pay all amounts due upon demand by us.
Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. MVIKAS Technologies P Limited makes no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and MVIKAS Technologies P Limited is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Trademark, Copyright and Restriction
This site is controlled and operated by MVIKAS Technologies P Limited and products are sold by respective Sellers. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Platform or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
MVIKAS Technologies P Limited respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to MVIKAS Technologies P Limited at care@MVIKAS.in
At MVIKAS Technologies P Limited we do not warrant that Product description or other content of this Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
MVIKAS Technologies P Limited
Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this platform through the link: care@MVIKAS.in
In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance cell is provided below:
Write to us: care@MVIKAS.in
Ph no: 011-46039993
Customer Support: You can reach our customer support team to address any of your queries or complaints by clicking the link, selecting your order and choosing 'Need Help' option: care@MVIKAS.in
MVIKAS Technologies P Limited prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.
This policy extends to text within listings, on Seller pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***).
Please report any violations of this policy to the correct area for review:
If a feedback comment; or any communication made between Users on the Platform; or email communication between Users in relation to transactions conducted on Platform contain profanity, please review Our feedback removal policy and submit a request for action/removal.
Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.
MVIKAS Technologies P Limited will consider the circumstances of an alleged policy violation and the user's trading records before taking action.
Violations of this policy may result in a range of actions, including:
MVIKAS Technologies P Limited shall have the right to delete a product review posted by the customer at its sole discretion, if it is of the opinion that the review contains offensive language as stated above. Further, if MVIKAS Technologies P Limited is of the opinion that the review unfairly either: (i) causes disadvantage to a product; or (ii) increases the popularity of the product, MVIKAS Technologies P Limited shall have the right to delete the customer review. MVIKAS Technologies P Limited shall also, at its sole discretion have the right to blacklist the customer from posting any further customer reviews.
The Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Platform. If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller.
If MVIKAS Technologies P Limited has suspicion or knowledge, that any of its buyers and sellers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then MVIKAS Technologies P Limited may while reserving its rights to initiate civil and/or criminal proceedings against User may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and seller and /or disqualify that User and any related Users from availing protection through this program.
MVIKAS Technologies P Limited reserves its right to initiate civil and/or criminal proceedings against a User who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, MVIKAS Technologies P Limited may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that User and any related Users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
For more details related to Replacement Policy, refer to s/help/cancellation-returns
Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the MVIKAS Technologies P Limited Platform. Following situations may arise:
Return could also result in refund of money in those cases which are acceptable to the seller.
We encourage the Buyer to review the listing before making the purchase decision. In case Buyer orders a wrong item, Buyer shall not be entitled to any return/refund.
Buyer needs to raise the return request within the return period applicable to the respective product. Once Buyer has raised a return request by contacting Us on Our contact number, Seller while closing the return ticket can select one of the following:
In the event the Seller accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.
In case the Seller doesn't close the ticket in 3 days from the date of intimation to the Seller about the refund request, the refund request shall be settled in favor of the Buyer.
Further for returns being made by Buyer to the Seller of the product, the following parameters needs to be ensured by the Buyer:
|Electricals and Electronics||Should be included|
|Tools, Spares and Hardware||Should be "New & Unworn" (other than for trial)|
|Mechanical||Should be "New & Unopened"|
|Chemical, Related Machinery and Equipment||Should be "New" and returned with original packaging|
|Miscellaneous||Should be "New" and returned with original packaging|
If the product being returned is not in accordance with the above parameters, then Buyer shall not be entitled to any refund of money from the Seller.
Shipping cost for returning the product shall be borne and incurred by the Seller.
Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped and the like.
Buyer needs to raise the replacement request within the return period applicable to the respective product. Once Buyer has raised a replacement request by contacting Us on the Number 011-46039993. Once the replacement request has been raised, the following steps shall be followed:
Buyer is asked for "Reason for Return". Among others, the following are the leading reasons:
Generally, transactions are conducted smoothly on MVIKAS Technologies P Limited. However there may be some cases where both the Buyers and Sellers may face issues. At MVIKAS Technologies P Limited, we have a Dispute Resolution process in order to resolve disputes between Buyers and Sellers.
What is a 'dispute'?
A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the Platform.
How does a 'dispute' occur in the Marketplace?
Disputes are filed as a result of a disagreement between the Buyer and the Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.
It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Seller's payment for that order is put on hold immediately until the issue is resolved.
How is a 'dispute' created?
Whenever there is a disagreement, the Buyer and seller can write us to care@MVIKAS.in, in order to raise a dispute. Disputes can be raised at a particular transaction level.
What are the various types of 'disputes'?
Following are the indicative examples of potential disputes:
In case the Seller rejects the return request of the Buyer, and Buyer raises a dispute, then MVIKAS Technologies P Limited will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, Buyer is not entitled to any refund.
Buyer Protection Program
In case of a dispute where the Seller is unable to provide a refund or a replacement, MVIKAS Technologies P Limited will actively work towards reaching a resolution.
The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Seller or are not satisfied the resolution provided by the Seller. The buyer can contact us through this link care@MVIKAS.in if the issue with the Seller is not resolved. MVIKAS Technologies P Limited's Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the Platform. Only after verifying these facts, a dispute can be registered.
CS (Customer Support) team will not facilitate a conference call, CS team acts as the bridge between customer and seller.
When a dispute has been raised, MVIKAS Technologies P Limited may provide both the parties access to each other’s Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from MVIKAS Technologies P Limited for settling the dispute.
Buyer Eligibility and Restrictions
Only the Buyers who have purchased the product on MVIKAS Technologies P Limited are eligible for the Buyer Protection Program.
Buyers can file a dispute within 45 days from the date of delivery of the product
Any damage or loss to the product after delivery will not be covered under this program and will completely be the Buyer's responsibility. Buyers should refuse to accept delivery if the item is damaged.
To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Seller and attempt to resolve the issue. If the Buyer doesn't hear from the Seller or is unable to resolve the issue with the Seller even after contact, a dispute can be raised with MVIKAS Technologies P Limited by contacting us through the link care@MVIKAS.in Fraudulent charges and claims are not covered under Buyer Protection Program
If the Buyer has already initiated chargeback through the credit card issuing bank, it will not be covered under Buyer Protection Program, though in such cases a Seller can file a claim through the Seller Protection Program.
Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program.
Buyers who have reached their maximum lifetime limit for claims are also not eligible. Buyers can make a maximum of 5 claims per year on MVIKAS Technologies P Limited. If the claim was withdrawn, it is not counted. The coverage amount will be limited to Rs.1,50,000
Through the Buyer Protection program, MVIKAS Technologies P Limited does not provide any guarantee/warranty to Buyers for products sold on MVIKAS Technologies P Limited against technical/manufacturing defects.
Raising disputes against Sellers does not automatically entitle the Buyer to a refund or replacement for the product purchased. MVIKAS Technologies P Limited shall verify the disputes so raised and may process only such claims that are valid and genuine.
MVIKAS Technologies P Limited shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any Buyer/Seller.
Claims of the nature of 'Buyer remorse' (i.e. instances where products are bought by the Buyer by mistake or where the Buyer chooses to change his/her mind with regard to the product purchased by him) will not be entertained through this program.
MVIKAS Technologies P Limited reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, MVIKAS Technologies P Limited may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that user and any related users from availing protection through this program.
Decisions made by MVIKAS Technologies P Limited under the Buyer Protection Program shall be final and binding on its Users.
MVIKAS Technologies P Limited reserves the right to modify / discontinue Buyer Protection Program without any prior notice period to its Users.
Through this program, MVIKAS Technologies P Limited shall not entertain claims of Buyers who have incurred loss due to delayed shipment or delivery of the item by the Seller.
MVIKAS Technologies P Limited Customer Support Team may seek additional information / clarification from Buyer to facilitate resolution of the dispute. In the event Buyer does not respond with information / clarification sought within 10 days of such request, the dispute shall be auto-closed in favour of the Seller.
Disputes via Chargeback
Whenever a chargeback (CB) comes from a payment gateway/bank, following situations may arise:
Seller expressly agrees that issuing the correct and complete invoice is the sole and primary responsibility of the Seller. Furthermore, Seller shall ensure that invoices state "Powered by MVIKAS Technologies P Limited" and failing to do so Seller will be liable for chargebacks (as applicable).
Email Abuse & Threat Policy
Private communication, including email correspondence, is not regulated by MVIKAS Technologies P Limited. MVIKAS Technologies P Limited encourages its Users to be professional, courteous and respectful when communicating by email.
However, MVIKAS Technologies P Limited will investigate and can take action on certain types of unwanted emails that violate MVIKAS Technologies P Limited policies.
Threats of Bodily Harm - MVIKAS Technologies P Limited does not permit Users to send explicit threats of bodily harm.
Misuse of MVIKAS Technologies P Limited System - MVIKAS Technologies P Limited allows Users to facilitate transactions through the MVIKAS Technologies P Limited system, but will investigate any misuse of this service.
Spoof (Fake) email - MVIKAS Technologies P Limited will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to Us through 'Contact Us' tab.
Spam (Unsolicited Commercial email) - MVIKAS Technologies P Limited 's spam policy applies only to unsolicited commercial messages sent by MVIKAS Technologies P Limited Users. MVIKAS Technologies P Limited Users are not allowed to send spam messages to other Users.
Offers to Buy or Sell Outside of MVIKAS Technologies P Limited - MVIKAS Technologies P Limited prohibits email offers to buy or sell listed products outside of the MVIKAS Technologies P Limited Platform. Offers of this nature are a potential fraud risk for both Buyers and Sellers.
MVIKAS Technologies P Limited policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards.
Violations of this policy may result in a range of actions, including:
MVIKAS Technologies P Limited does not take responsibility or liability for the actions, products, content and services on the Platform, which are linked to Affiliates and / or third party Platforms using Platform's APIs or otherwise. In addition, the Platform may provide links to the third party Platforms of Our affiliated companies and certain other businesses for which, MVIKAS Technologies P Limited assumes no responsibility for examining or evaluating the products and services offered by them. MVIKAS Technologies P Limited do not warrant the offerings of, any of these businesses or individuals or the content of such third party Platform(s). MVIKAS Technologies P Limited does not endorse, in any way, any third party Platform(s) or content thereof.
MVIKAS Technologies P Limited Infringement Verification (FIV) - Reporting Listing Violations
MVIKAS Technologies P Limited has put in place MVIKAS Technologies P Limited Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in MVIKAS Technologies P Limited's interest to ensure that infringing products are removed from the site, as they erode Buyer and good Seller trust.
MVIKAS Technologies P Limited does not and cannot verify that Sellers have the right or ability to sell or distribute their listed products. However, MVIKAS Technologies P Limited is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to MVIKAS Technologies P Limited.
FIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. FIV participants have the ability to identify and request removal of allegedly infringing products and materials.
Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products listed on MVIKAS Technologies P Limited is encouraged to become a FIV member.
Program membership entitles you (Verified Rights Owner) to the following benefits:
How to Become a FIV Member
To join the FIV, we require only that you fully complete and email Us a Notice of Infringement form specifying the allegedly infringing listings and the infringed work, complete with an original authorized signature. The information requested by the Notice of Infringement is designed to ensure that parties reporting products are authorized by the rights owners, and to enable MVIKAS Technologies P Limited to easily identify the material or listing to be ended.
In the interest of keeping the process easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent to Us by email at care@MVIKAS.in.
Note: In your notice of infringement, you shall be required to identify the individual listing which is infringing your intellectual property. General notices shall not be accepted.
We are happy to receive such information, but must advise that we may be limited in Our ability to respond to your request absent formal notice from an authorized rights owner.
Notice of Infringement
MVIKAS Technologies P Limited
I,[name] of [address]
do solemnly and sincerely declare as follows:
1. I am the owner of certain intellectual property rights, said owner being named("IP Owner").
2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
3. I may be contacted at:
Title & Company
Date and I make this declaration conscientiously believing it to be true and correct
on [date] in [place]
Addendum to Notice of Infringement:
List of Allegedly Infringing Listings, Products, or Materials
A Note on Reason Codes: When identifying item numbers please use the reasons below. When removing products from the site, MVIKAS Technologies P Limited will inform Sellers of the specific reason for the removal of their products.
Select the most appropriate reason. Please associate each item you report with only one reason code.
Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit
Copyright-listing content infringement
Contacting the Seller
At MVIKAS Technologies P Limited we are committed towards ensuring that disputes between sellers and buyers are settled amicably by way of the above dispute resolution mechanisms and procedures. However, in the event that a buyer wishes to contact the seller, he/ she may proceed to do so by accessing the seller related information made available by the sellers on their product listing pages. Alternatively, the buyers may also reach out to customer support at care@MVIKAS.in or access help center at 011-46039993